The latest Gateway release is now live. Please see below for a list of relevant advisor enhancements.
System | Issue | Notes |
Onboarding | Dual-Process for Identification | Advisor is prompted to enter required information, and corresponding form is now included in client package |
Onboarding | Fee Householding | Advisor may household new clients with existing clients or non-clients (pending opening) |
Onboarding | Fee Householding | Advisor may opt to charge an account that was previously opened (Other > Account#) |
Onboarding | Co-applicant Fields | Advisor may select existing clients as co-applicants with the option to update the pre-populated fields |
Onboarding | Transfer Types | Advisor may choose full/cash, full/kind, full/mixed or partial transfer selections |
Onboarding | Wet signed packages | When wet signed packages are uploaded, Signatures will show as 1/1 and Status updates to 'Accounts Opened' |
Onboarding | Partial Save Changes | When saving partial drawers, the soft warning "All details must be complete to prepare an envelope." is displayed |
Onboarding | RDSP Account | RDSP accounts may be opened within the Onboarding Tool |
Onboarding | Envelope Status Filter | Advisors may filter their envelopes by a specific code or by type such as 'Retail' or 'Managed - PM' |
Onboarding | Archive Envelope Status | There is an option to archive packages prior to auto-archiving within the newly labelled ‘4ms’ section. Any archived packages may be viewed within 'Archived' tab |
Client Portal | Display USD Value Logic | When you select a specific account, the displayed values will default to the currency of the account eliminating the need to toggle |
Client Portal | Display Delivery Preferences | Clients may now view their delivery preferences in the portal |
Client Portal | Net Invested | This value is now displayed in portal under the Accounts View |
Items to highlight:
- The Net Invested value is now displayed in the Client Portal under the Accounts view. We know this was an important item for Advisors and clients. Simply hover over the question mark at ‘NET INVESTED’ to display the as of date.
- Phase One development to display client delivery preferences in Client Portals is now complete. Next phase to come is to give clients the ability to toggle delivery preferences.
- RDSP account opening is now fully automated within the onboarding tool. This is a notable enhancement that will eliminate the need to use a DocuSign template for this account type.
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